FAQ


How do I edit or cancel an order?

Please note there are certain changes we cannot make, including, but not limited to:

  • Adding items to your order
  • Changing payment method
  • Changing shipping method
  • Changing or adding a discount code
  • Adding or removing a gift card

If you would like to cancel an order that has not yet shipped, please contact us using our Order Support form. If your order has already shipped, we will be unable to cancel it.

If you have an order that has not yet shipped and would like to update your shipping address, please contact us with the following information:

  1. Your order number
  2. Your updated shipping address
  3. The original shipping address on your order

Please understand that there may be instances where your shipping address cannot be modified.

How do I track my order?

When you place an order, you will be sent an order confirmation email, which will contain your order number.

If you have a Shout! Factory account, details about the progress of your order and your order history will be available there.

If you do not have a Shout! Factory account, you can always contact us at info@shoutfactory.com about the status of your order. We can tell you where your order is in the process on any business day.

What are your shipping options and how much do they cost?

We offer standard and expedited shipping. The cost of shipping is determined by the dollar value of your cart. Please note that even if the value of your cart is zero dollars, shipping costs will still apply.

If your order is over a certain weight it may be upgraded to ship via a premium shipping service. In such cases, if we are delivering to a residential address, your order may only deliver Tuesday through Saturday (no Monday deliveries).

Do you ship internationally?

We only ship to the United States (including APO, FPO, DPO, and U.S. Territories) and Canada.

Each product detail page specifically mentions where we are able to ship in the "Available In" section, just below the product title.

How do I update my shipping address on an order?

If you have an order that has not yet shipped and would like to update your shipping address, please email info@shoutfactory.com with the following information:

1. Your order number

2. Your updated shipping address

3. The original shipping address on your order

Please note that if an order has already been sent to our warehouse, but not yet been marked as shipped, it may be too late to update a shipping address—but we'll do our best to accommodate all address update requests.

Route Loss, Damage, and Theft Protection

Shout customers can now add Route Package and Shipping Protection to their order.

When customers use Route on an order, packages associated with that order are insured from loss, shipping damage, and theft.

If you used Route insurance and had an issue, you can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to claims.route.com.

Why doesn’t everything you release have a digital copy?

As hard as we try, we are not always able to get the digital rights to every title we release.

Help! I am having trouble downloading my digital copy.

If you purchased a Shout! Factory release and it has a digital copy, the first thing you should do is check the expiration date of the digital copy. Because we are only granted a limited window by our licensors to offer a digital copy with purchase, your digital copy may have expired.

If the offer is still valid, please visit the knowledge base at http://support.vhx.tv for help downloading your Digital Copy. If you have additional questions, please reach out to VHX directly using the contact form at http://support.vhx.tv.

How do I contact customer service?

Customer service can be reached via email. Please contact us at info@shoutfactory.com.

What are your customer service hours?

Customer service is available from 9 a.m. to 5 p.m., Monday through Friday [Pacific Time]. Customer service is not available on weekends or major holidays.

How do I cancel an order?

You can cancel your order if you have a Shout! Factory customer account and are logged into that account. Any order item that is still in “Order Taken” status can be cancelled by accessing the Order Details page under My Orders.

If you do not have a customer account, or the item you wish to cancel is in “Processing” status, please contact us at info@shoutfactory.com to cancel an order item. Please note that if your order has already shipped, we will be unable to cancel it.

When contacting us with your cancellation request, please be sure to provide us with your six digit order confirmation number and the specific item(s) you would like to cancel.

I just placed my order – can I add to it?

Unfortunately, we cannot add items to an order once it has been placed. You will need to place a separate order for any additional items you wish to purchase.

How do I create an account on your site?

To create an account, go to Create Account.

Once you have created an account, it can be accessed by logging in here: https://www.shoutfactory.com/account. When logged in, you will be able to see your current order summary, tracking information (once your order ships), and your order history.

If you have forgotten your password, click on "Forgot password" and an email will be sent to you.

How do I track my order?

When you place an order, you will be sent an order confirmation email, which will contain your order number.

If you have a Shout! Factory account, details about the progress of your order and your order history will be available there.

If you do not have a Shout! Factory account, you can always contact us at info@shoutfactory.com about the status of your order. We can tell you where your order is in the process on any business day.

When will I be charged?

When you place an order, you will be charged immediately.
 
Please note that all charges will appear on your credit card/PayPal/Amazon Pay billing statement as being charged to "SHOUT! FACTORY."

We accept Visa, MasterCard, Discover, American Express, Amazon Pay, and PayPal. These are the only payment options for the site.

When will my order arrive?

  • Please allow 1-3 business days to pack your order. You should receive an email with tracking once shipped.
  •  
  • Please allow 5 – 9 business days for the delivery in the United States to arrive after you’ve received your tracking email. Canadian deliveries can take 2-6 weeks.
  •  
  • Please note that there may be packing delays at our warehouses immediately following sales events and due to inclement weather and shipping progress delays due to holiday mail slowdowns & weather delays.

What are your shipping options and how much do they cost?

We offer standard and expedited shipping. The cost of shipping is determined by the dollar value of your cart. Please note that even if the value of your cart is zero dollars, shipping costs will still apply.

If your order is over a certain weight it may be upgraded to ship via a premium shipping service. In such cases, if we are delivering to a residential address, your order may only deliver Tuesday through Saturday (no Monday deliveries).

Do you ship internationally?

We only ship to the United States (including APO, FPO, DPO, and U.S. Territories) and Canada.

Each product detail page specifically mentions where we are able to ship in the "Available In" section, just below the product title.

Will I be responsible for additional fees when shipping to Canada?

Yes. Shipping on our site does not include import taxes, customs duties, or brokerage fees, which may be levied by Canadian customs.

You may be responsible for paying those fees and taxes to receive your order. We have no way of determining what those fees may be.

Please note that most of our titles are available from Canadian-based sellers such as Amazon Canada.

Why didn't I get everything I ordered?

There are several reasons that an order may be incomplete. If you have ordered more than one product, and one of those products is in pre-order status, the pre-order product will ship to arrive to you on the release date of that product.

We also ship from more than one warehouse; if your order contains products that are shipped from different locations, they will arrive in different shipments.

There are times that we have back-orders and occasionally there are promotional or “Gift With Purchase” items that ship from a different location than the product. Back-orders will ship when they are in stock, which usually takes 1 – 4 weeks.

Can I order by phone or mail?

We no longer take orders by phone or by mail. We can get you the phone number for a mail-order catalog if you contact us at info@shoutfactory.com.

What payment options are available?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, Android Pay, as well as PayPal and Amazon Pay.

What is your return policy?

We accept unopened returns within 30 days of receipt.

We do not take returns of products purchased from anywhere except the Shout! Factory store. Products purchased from other online retailers or retail stores or online retailers are subject to the returns and exchange policy of those locations.

Please contact info@shoutfactory.com prior to returning an item, as a return merchandise authorization (RMA) number will be required. You will be sent return instructions once you have been assigned an RMA.

Once your return has been received, you will receive a refund for the full cost of the product (including applicable sales tax). We are unable to refund any shipping and handling charges unless the return is a result of our error. Please note that customers are responsible for the cost of return shipping, unless the return is a result of our error.

An item I purchased arrived damaged – what should I do?

Please contact us at info@shoutfactory.com with your ShoutFactory.com order number and include pictures of reported damages. We will do our best to fix the problem.

Please note that we cannot ship any product, including replacement parts, to addresses outside of the United States and Canada.

My disc is defective, what now?

Please contact us at info@shoutfactory.com with your order number within 30 days of receipt and we will do our best to fix the problem with a replacement disc or other methods.

Can I place a bulk order through your site?

Yes, but please be aware that order for more than $1,000.00 are manually reviewed before they are sent to the warehouse for fulfilment.

Please note that we do not allow purchases that include more than 9 units of any individual product.

Please contact us at info@shoutfactory.com if you have any questions.

How can I find out if an item in my order will have a slipcover?

Only certain releases have slipcovers. For those that do, slipcovers are guaranteed for the first three months after a product’s release date. Once that three-month window has ended, slipcovers are no longer manufactured, and are only available while supplies last.

Please note that because we ship from multiple warehouses, we cannot check our inventory to confirm if it will have a slipcover or not.

Do you ship to P.O. Boxes?

As of March 10, 2020, we have resumed shipping to United States post office boxes. We still cannot ship to P.O. boxes in Canada.

Will I be charged sales tax?

We are required to charge sales tax in the following states:

Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, Rhode Island, Tennessee, Utah, Virginia, Vermont, Washington, West Virginia, Wisconsin

As state laws change, this list may be updated.

Can I combine promo codes?

Promotional codes cannot be combined at checkout. Our website only allows one promo code to be redeemed per purchase.

Are there any additional conversion charges for Canadian customers?

Though all site pricing is listed in USD, Canadian customers can pay with CAD. We offer CAD as a presentment currency, so there should be no conversion charges for Canadian orders or refunds.

Why does my tracking say "USPS Currently Awaiting Package"?

One of our shipping depots uses UPS Mail Innovations. Items shipped through UPSMI ship via both UPS and USPS (United State Postal Service). UPS ships the package most of the way and hands the package over to USPS in the destination zip code for final delivery.
 
If your tracking number returns a message of "USPS Currently Awaiting Package" on the USPS.com site, please track the number through UPS.com which should provide an estimated delivery date. Tracking will also update on UPS.com once the package is handed over to them.
 
If the estimated delivery date on tracking through UPS.com has passed, please alert us since that may mean the package has been lost by one of the two carriers.

How do I update my shipping address on an order?

If you have an order that has not yet shipped and would like to update your shipping address, please email info@shoutfactory.com with the following information:

1. Your six digit order number

2. Your updated shipping address

3. The original shipping address on your order

Please note that if an order has already been sent to our warehouse, but not yet been marked as shipped, it may be too late to update a shipping address—but we'll do our best to accommodate all address update requests.

Route Loss, Damage, and Theft Protection

Shout customers can now add Route Package and Shipping Protection to their order.

When customers use Route on an order, packages associated with that order are insured from loss, shipping damage, and theft.

If you used Route insurance and had an issue, you can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to claims.route.com.

Can I buy slipcovers from you? What about other components?

Unfortunately, due to the limitations of our licensing rights, we cannot sell individual components – including (but not limited to) slipcovers, slipcases, individual discs, and art wraps.

Do you price match?

Unfortunately, we do not price match with other retailers.

How do I view my wish list?

To view items in your wish list, please log into your customer account.

Once logged into your customer account, select the tab marked “WISH LIST.” From there, you will be able to see every item on your wish list, and have the ability to add those items to your cart.

Shocktober 2023 FAQ (October 6-13, 2023)

Information about our annual Halloween sale, this year celebrating the many decades of horror film.

When does the sale start and end?

The sale starts at 12:01 a.m. (Pacific Time) on Friday, October 6, 2023, and ends at 11:59 p.m. (Pacific Time) on Friday, October 13, 2023.

What’s this I’m hearing about stickers and buttons this year?

In partnership with Gutter Garbs, we are offering a set of three Scream Factory prism stickers and a set of five Scream Factory buttons free with purchase of $100 or greater in the sale this year. If your cart value during the sale exceeds $99.99 you will receive a prompt in your cart to select either the buttons or the prism stickers. If you would like both items, you will have to place two separate qualifying orders.

The prism sticker set and the button set will ship alongside the other sale items in your order.

What's the discount in the sale this year?

The average discount this year is 47% off MSRP – but titles are priced individually, with discounts ranging from 21% off to 67% off.

What counts as a qualifying sale item?

Only items listed on the Shocktober sale page (link) will qualify for the discount (over 400 Scream Factory releases will be on sale).

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale if our inventory allotment for the sale is depleted.

Also note that there are some Blu-ray versions of movies on sale this year, which have associated 4K UHD/Blu-ray versions that will not be on sale (for example, the Blu-ray versions of Night of the Comet and Motel Hell are on sale, but the 4K UHD/Blu-ray versions are not).

Why didn’t I get the sale price on something that was on sale?

If an item in your cart sells out before you complete checkout, it will no longer be available at the sale price. If this happens, the item may disappear from your cart, or the price may change before checkout is completed. In other words, having an item in your cart does not guarantee that you will receive the sale price—your selections will only be guaranteed upon completion of checkout.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, it may take our warehouse several weeks to fulfill all orders that have been placed. We’ll have a better estimate regarding shipping times once the sale has concluded and we have every order in our system. Once the sale has concluded, we will send regular email updates regarding order fulfilment until we have shipped every sale order. Please note that we are hiring extra staff and will be working overtime to get orders shipped as quickly as possible this year.

Due to item availability, your order may ship from multiple warehouses in multiple packages. You will receive a separate tracking number via email for each package that ships to you.

Can I cancel an order placed in the sale?

Once your order is sent to the warehouse for processing, we may not be able to cancel it. However, please email us at info@shoutfactory.com and we will do our best to accommodate any cancellation requests.

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail or via FedEx Ground (how it ultimately ships will depend on the weight of the package and your shipping address).

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout, it may void the Shocktober promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (o-cards), lithographs, or posters. We expect to run out of several exclusive items during the run of the sale and suggest ordering early if you want to receive one of those items.

What currency are offers in?

All offers are in U.S. dollars. To see offers in Canadian dollars, click the icon at the top right of your screen on desktop and select “Canada (CAD $)” from the resultant drop-down menu.

What contests are being offered this year? 

We are offering several giveaways this year. Please visit the giveaway page for more details, including complete contest rules. 

Shocktober 2022 FAQ (September 29-October 7, 2022)

Information about our annual Halloween sale, this year celebrating the Tenth Anniversary of Scream Factory.

When does the sale start and end?

The sale starts at 10:00 a.m. (Pacific Time) on Thursday, September 29, 2022, and ends at 11:59 p.m. (Pacific Time) on Friday, October 7, 2022.

What’s this I’m hearing about a t-shirt?

In partnership with Gutter Garbs, we are offering a limited edition, exclusive Scream Factory Tenth Anniversary T-shirt, which will ONLY be available during the 2022 Shocktober sale. This T-shirt is available for purchase here. If your cart value exceeds $100 and contains at least one qualifying sale item, this T-shirt will be added to your order at no cost to you.

Please note that the T-shirts will ship in early December, separate from the rest of your order.

What's the discount in the sale this year?

We wanted to celebrate Scream Factory’s tenth anniversary with gusto—so for the duration of the sale, all qualifying sale items will be available for 50% off MSRP.

What counts as a qualifying sale item?

Only items listed on the Shocktober sale page will qualify for the discount (well over 500 Scream Factory releases will be on sale).

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale if our inventory allotment for the sale is depleted.

Why didn’t I get the sale price on something that was on sale?

If an item in your cart sells out before you complete checkout, it will no longer be available at the sale price. If this happens, the item may disappear from your cart, or the price may change before checkout is completed. In other words, having an item in your cart does not guarantee that you will receive the sale price—your selections will only be guaranteed upon completion of checkout.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, it may take our warehouse several weeks to fulfill all orders that have been placed. We’ll have a better estimate regarding shipping times once the sale has concluded and we have every order in our system. Once the sale has concluded, we will send regular email updates regarding order fulfilment until we have shipped every sale order. Please note that we are hiring extra staff and will be working overtime to get orders shipped as quickly as possible.

Due to item availability, your order may ship from multiple warehouses in multiple packages. You will receive a separate tracking number via email for each package that ships to you.

Can I cancel an order placed in the sale?

Once your order is sent to the warehouse for processing, we may not be able to cancel it. However, please email us at info@shoutfactory.com and we will do our best to accommodate any cancellation requests.

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Shocktober promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (o-cards), lithographs, or posters. We expect to run out of several exclusive items during the run of the sale and suggest ordering early if you want to receive one of those items.

What currency are offers in?

All offers are in U.S. dollars.

What contests are being offered this year?

We are offering a whole slew of giveaways this year. Please visit the giveaway page for more details, including complete contest rules.

Shocktober 2021 FAQ (October 22-29, 2021)

Information about our annual Halloween sale (2021 edition).

When will the sale run?

The sale starts at 10am (Pacific Time) on Friday, October 22 and ends at 11:59pm (Pacific Time) on Friday, October 29.

What's the offer?

Save up to 50% off list price on all qualifying items. Discounts will vary by title.

What counts as a qualifying item?

Only items on the Shocktober sale page are qualifying items.

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale. If an item in your cart sells out before your complete checkout, it will no longer be available at the sale price, and you may see the price change in your cart.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, it may take our warehouse several days to fill all orders in the sale. All orders from the sale should ship within 4-14 business days of being placed.

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Shocktober promotional offer. (The one exception to this is the coupon for customers who pre-ordered Halloween.)

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters. We expect to run out of some value add items during the run of the sale, and suggest ordering early if you want one of those items.

What currency are offers in?

All offers are in U.S. dollars.

Shout Select Ticket To Savings FAQ (August 13-20, 2021)

Information regarding our Summer 2021 Shout Select Ticket to Savings sale, celebrating the line's fifth anniversary.

Frequently Asked Questions

When will the sale run?

The sale will run from Friday, August 13th at 10:00 a.m. (Pacific Time) to Friday, August 20th at 11:59 p.m. (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

What deals are there on shipping?

Standard shipping rates apply. Orders shipping to US addresses are eligible for free standard shipping Order more than $50.00 in merchandise (including one qualifying sale item) and get free shipping (free shipping in U.S. only).

What items qualify for the sale?

All items on the sale page qualify for the sale: https://www.shoutfactory.com/sale/shout-select-ticket-to-savings

Please note that quantities in the sale are strictly limited. Once our allocation of inventory sells out, a title will no longer be available at the sale price.

Please also note that current new release items and pre-orders, including Havoc, The Oh, God! Collection, and Nothing But Trouble, are not part of this sale. Certain other titles are only available at low quantities or not in the sale due to a shortage of inventory.

Can I use another discount or coupon code in addition to the Shout Select sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

My order includes collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters – those items are only available while supplies last.

Is there a limit to the number of units that I can order of an individual title?

The limit varies by title. At most, you can only order up to 9 units of any individual title at one time.

Can I cancel an order placed in the sale?

Orders placed in the sale will ship quickly. We cannot guarantee that we'll be able to cancel an order you have placed in the sale, but if you email us with the request, we will try.

Can anyone enter the Shout Select Ticket to Savings Contest?

The Shout Select Ticket to Savings Contest is open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Shout Select newsletter mailing and other relevant Shout Factory promotional emails.

Enter the "Collection" Collection Giveaway here.

Shout Select Ticket to Savings Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout Select Ticket to Savings Contest will Opt the entrant into SHOUT SELECT Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Shout Select Ticket To Savings FAQ (March 19-24, 2021)

Information regarding our Spring 2021 Shout Select Ticket to Savings sale.

Frequently Asked Questions

When will the sale run?

The sale will run from Friday, March 19th at 10:00 am (Pacific Time) to Wednesday, March 24th at 11:59 pm (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

What deals are there on shipping?

Standard shipping rates apply. Orders shipping to US addresses are eligible for free standard shipping Order more than $50.00 in merchandise (including one qualifying sale item) and get free shipping (free shipping in U.S. only).

What items qualify for the sale?

All items on the sale page qualify for the sale: https://www.shoutfactory.com/sale/shout-select-ticket-to-savings

Please note that quantities in the sale are strictly limited. Once our allocation of inventory sells out, a title will no longer be available at the sale price.

Please also note that current pre-orders, including About The Benjamins, Wildcats, Explorers [Collector's Edition], City Slickers II, and Human Nature, are not part of this sale.

Can I use another discount or coupon code in addition to the Shout Select sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

My order includes collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters – those items are only available while supplies last.

Is there a limit to the number of units that I can order of an individual title?

The limit varies by title. At most, you can only order up to 9 units of any individual title at one time.

Can I cancel an order placed in the sale?

Orders placed in the sale will ship quickly. We cannot guarantee that we'll be able to cancel an order you have placed in the sale, but if you email us with the request, we will try.

Can anyone enter the Shout Select Ticket to Savings Contests?

The Shout Select Ticket to Savings Contests are open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Shout Select newsletter mailing and other relevant Shout Factory promotional emails.

Enter the Rom-Com Giveaway here and the Buddy Film Giveaway here.

Shout Select Ticket to Savings Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout Select Ticket to Savings Contest will Opt the entrant into SHOUT SELECT Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Shocktober 2018 FAQ (October 8-15, 2018)

Information about our annual Halloween sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, October 8 and ends at 11:59pm (Pacific Time) on Monday, October 15.

What's the offer?

On all qualifying items save 40% off the current list price.

All orders over $100 with at least one qualifying item will receive a coupon for $10 off a future ShoutFactory.com order upon shipment.

All orders over $150 with at least one qualifying item will receive two $10 off coupons for future ShoutFactory.com orders upon shipment. Please note that these two coupons must be redeemed separately; they are not combinable with each other or any other offers.

Will these $10 Off coupons expire?

Yes. All coupons issued in the sale will expire at 11:59 PM (Pacific Time) on December 31, 2018.

How will I get my $10 Off coupon(s)?

All coupons issued in the Shocktober sale will be emailed to you once your order ships.

What counts as a qualifying item?

Only items on the Shocktober sale page (https://www.shoutfactory.com/sale/shocktober-2018) are qualifying items.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, there may be backorders on certain items. Therefore, you should expect your order to ship within 1-20 business days of the date your order was placed.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Shocktober promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters. We expect to run out of some value add items during the run of the sale.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the Year of Fear Contest?

Year of Fear Contest is open to legal residents of the United States or Canada only.

Please note that entry into the Year of Fear Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

What's the prize for the winner of the Year of Fear Contest?

The winner will receive one copy of each new Scream Factory release (Blu-ray whenever available) released between November 1, 2018 and October 31, 2019. The winner will be announced on Scream Factory’s official Facebook and Twitter pages on October 18, 2018.

What are the complete rules of the Year of Fear Contest? 

SCREAM FACTORY Shocktober Year of Fear Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Year of Fear Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30-day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Love is in the Scare: Slashers FAQ (February 8-15, 2021)

Information regarding our 2021 Love is in the Scare sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, February 8 and ends at 11:59pm (Pacific Time) on Monday, February 15.

What's the offer?

Save 50% off list price on qualifying slasher films, 40% off list price on qualifying best sellers, and 60% of list price on qualifying titles going-out-print.

What counts as a qualifying item?

Only items on the Love is in the Scare sale page (https://www.shoutfactory.com/sale/love-is-in-the-scare) are qualifying items.

Items may sell out during the run of the sale and be removed from this page. Once they have been removed from the page, they are no longer eligible for the Love is in the Scare discount.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to U.S. orders only (Canadian orders and expedited U.S. orders pay standard shipping rates).

When will my order ship?

Most orders should ship within 1-3 business days. Depending on the number of orders received during the sale, however, there may be a small number of backorders on certain items. If your order contains backorders, you should expect it to ship in full within 1-20 business days of the date your order was placed.

Can I cancel an order I placed in the sale?

We will try our best, but please note that once an order has been sent to our warehouse for shipment (in your order record, the item will appear in "processing" status), we may not be able to cancel your order.

Can I use a coupon in the sale?

No — the Love is in the Scare ‘90s Remix sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Love is in the Scare promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the Stalkers and Bloodsuckers Giveaways?

The Contest is open to legal residents of the United States or Canada only.

Please note that entry into the Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

You may enter the contest here or here.

It's a Wonderful Sale (December 10-13, 2018)

Information about our It's a Wonderful Sale during the holiday season.

When Does The Sale Run?

The sale starts Monday, December 10, 2018 at 10:00 AM (Pacific time) and runs until Thursday, December 13, 2018 at 3:00 PM (Pacific time).

What's The Sale Offer?

Take an extra 15% off your entire order for the duration of the sale. Offer not combinable with any other discounts or coupons, including dollars off codes.

Do I Have To Enter A Coupon Code To Get The Discount?

No – sale prices will be reflected in your cart – no coupon code is necessary. If you enter a coupon at checkout, it may void the 15% off promotional discount.

What Items Are On Sale?

All items on the Shout site are on sale except for pre-orders (for the purposes of this sale, pre-orders are any titles with a street date of December 11, 2018 or later).

What Deals Are There On Shipping?

Standard shipping rates apply. All domestic orders $50.01 and greater ship with free standard shipping. See our complete shipping rates and policies here.

Will The Title I Am Ordering Have A Slipcover And/Or A Poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-30 business days. Please also note that your order may ship from multiple warehouses, depending on the titles in your order.

What Currency Are Offers In?

All offers are in U.S. dollars.

Shocktober 2020 FAQ (October 9-19, 2020)

Information about our annual Halloween sale (2020 edition).

When will the sale run?

The sale starts at 10am (Pacific Time) on Friday, October 9 and ends at 11:59pm (Pacific Time) on Monday, October 19.

What's the offer?

Save up to 50% off list price on all qualifying items. Discounts will vary by title.

What counts as a qualifying item?

Only items on the Shocktober sale page are qualifying items.

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale. If an item in your cart sells out before your complete checkout, it will no longer be available at the sale price, and you may see the price change in your cart.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, it may take our warehouse several days to fill all orders in the sale. Most orders will ship within 1-3 business days of being placed.

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Shocktober promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters. We expect to run out of some value add items during the run of the sale, and suggest ordering early if you want one of those items.

What currency are offers in?

All offers are in U.S. dollars

Shout Select Ticket To Savings FAQ (September 23-30, 2020)

Information regarding our Fall 2020 Shout Select Ticket to Savings sale.

Frequently Asked Questions

When will the sale run?

The sale will run from Wednesday, September 23rd at 10:00 am (Pacific Time) to Wednesday, September 30th at 11:59 pm (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

What deals are there on shipping?

Standard shipping rates apply. Orders shipping to US addresses are eligible for free standard shipping Order more than $50.00 in merchandise (including one qualifying sale item) and get free shipping (free shipping in U.S. only).

What items qualify for the sale?

All items on the sale page qualify for the sale: https://www.shoutfactory.com/sale/shout-select-ticket-to-savings

Please note that quantities in the sale are strictly limited. Once our allocation of inventory sells out, a title will no longer be available at the sale price.

Can I use another discount or coupon code in addition to the Shout Select sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

My order includes collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters – those items are only available while supplies last.

Is there a limit to the number of units that I can order of an individual title?

The limit varies by title. At most, you can only order up to 9 units of any individual title at one time.

Can I cancel an order placed in the sale?

Orders placed in the sale will ship quickly. We cannot guarantee that we'll be able to cancel an order you have placed in the sale, but if you email us with the request, we will try.

Can anyone enter the Shout Select Ticket to Savings Contest?

The Shout Select Ticket to Savings Contest is open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Shout Select newsletter mailing and other relevant Shout Factory promotional emails.

Shout Select Ticket to Savings Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout Select Ticket to Savings Contest will Opt the entrant into SHOUT SELECT Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Summer of Fear FAQ (June 4-19, 2018)

Information regarding our Summer of Fear sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, June 4 and ends at 10:00am (Pacific Time) on Tuesday, June 19.

What deals are there on shipping?

All orders with qualifying items to U.S. states and territories for more than $50.00 will receive free standard shipping. All orders with qualifying items to Canada for more than $125.00 will receive free standard shipping. Standard shipping rates apply for all orders placed with expedited shipping.

What counts as a qualifying item?

Only items on the Summer of Fear sale page (https://www.shoutfactory.com/sale/summer-of-fear) are qualifying items.

Can I use a coupon in the sale?

No — the Summer of Fear sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon into your cart it may void your discount.

Will the title I am ordering have a slipcover and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the Scream Factory Summer of Fear Contest?

The Scream Factory Summer of Fear Contest is open to legal residents of the United States or Canada only.

Please note that entry into the Scream Factory Summer of Fear Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

What's the prize for the winner of the Scream Factory Summer of Fear Contest?

Three winners will be selected at random to receive one of the following prize packages:

Prize Package #1: Steelbooks

The Fog, Escape from New York, They Live, Assault on Precinct 13, Prince of Darkness

Prize Package #2: IFC Midnight

The Cured, Devil’s Gate, Midnight Man, Desolation, Kaleidoscope

Prize Package #3: Recent Hits!

Ninja III (Collector's Edition), Night of the Lepus, Of Unknown Origin, It’s Alive Box Set, Behind the Mask: Rise of Leslie Vernon

The winners will each receive one prize package selected at random. The winner will be contacted via email by June 30, 2018.

How I can enter the Scream Factory Summer of Fear Contest? 

Please visit this page to enter the contest.

What are the complete rules of the Scream Factory Summer of Fear Contest? 

Scream Factory Summer of Fear Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Scream Factory Summer of Fear Contest will Opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Shout Select Ticket To Savings FAQ (March 13-18, 2020)

Information regarding our Shout Select Ticket to Savings sale.

Frequently Asked Questions

When will the sale run?

The sale will run from Friday, March 13th at 10:00 am (Pacific Time) to Wednesday, March 18th at 10:00 am (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

What deals are there on shipping?

Standard shipping rates apply. Orders shipping to US addresses are eligible for free standard shipping Order more than $50.00 in merchandise (including one qualifying sale item) and get free shipping (free shipping in U.S. only).

What items qualify for the sale?

All items on the sale page qualify for the sale: https://www.shoutfactory.com/sale/shout-select-ticket-to-savings

Please note that quantities in the sale are strictly limited. Once our allocation of inventory sells out, a title will no longer be available at the sale price.

Can I use another discount or coupon code in addition to the Shout Select sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

My order includes collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters – those items are only available while supplies last.

Is there a limit to the number of units that I can order of an individual title?

You can order up to 9 units of any individual title at one time.

Can I cancel an order placed in the sale?

Orders placed in the sale will ship quickly. We cannot guarantee that we'll be able to cancel an order you have placed in the sale, but if you email us with the request, we will try.

Can anyone enter the Shout Select Ticket to Savings Contest?

The Shout Select Ticket to Savings Contest is open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Shout Select newsletter mailing and other relevant Shout Factory promotional emails.

Shout Select Ticket to Savings Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout Select Ticket to Savings Contest will Opt the entrant into SHOUT SELECT Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Memorial Day Sale FAQ (May 25-29, 2018)

Information regarding our Memorial Day Sale.

When Does The Sale Run?

The sale starts Friday, May 25, 2018 at 10:00 AM (Pacific time) and runs until Tuesday, May 29, 2018 at 10:00 AM (Pacific time).

Do I Have To Enter A Coupon Code To Get The Discount?

No – sale prices will be reflected in your cart – no coupon code is necessary.

What Items Are On Sale?

All items on the Shout site are on sale except for the following:

-          https://www.shoutfactory.com/product/gravity-falls-the-complete-series-collector-s-edition?product_id=6756

-          https://www.shoutfactory.com/product/gravity-falls-the-complete-series-collector-s-edition?product_id=6755

-          https://www.shoutfactory.com/product/the-transformers-the-movie-limited-edition-30th-anniversary-steelbook?product_id=4907

-          https://www.shoutfactory.com/product/mighty-morphin-power-rangers-the-complete-series-25th-anniversary-limited-edition?product_id=6798

-          https://www.shoutfactory.com/product/lifeforce-limited-edition-steelbook?product_id=6783

-          https://www.shoutfactory.com/product/army-of-darkness-limited-edition-steelbook?product_id=6781

-          https://www.shoutfactory.com/product/the-howling-limited-edition-steelbook?product_id=6782

-          https://www.shoutfactory.com/product/bill-ted-s-excellent-adventure-limited-edition-30th-anniversary-edition-steelbook?product_id=6706

-          https://www.shoutfactory.com/product/the-adventures-of-buckaroo-banzai-across-the-8th-dimension-limited-edition-steelbook?product_id=6705

-          https://www.shoutfactory.com/product/prince-of-darkness-limited-edition-steelbook?product_id=6624

-          https://www.shoutfactory.com/product/assault-on-precinct-13-limited-edition-steelbook?product_id=6623

-          https://www.shoutfactory.com/product/the-fog-limited-edition-steelbook?product_id=5094

-          https://www.shoutfactory.com/product/they-live-limited-edition-steelbook?product_id=5096

-          https://www.shoutfactory.com/product/escape-from-new-york-limited-edition-steelbook?product_id=5095

-          https://www.shoutfactory.com/product/fargo-20th-anniversary-edition-steelbook?product_id=5102

What Deals Are There On Shipping?

Standard shipping rates apply. All domestic orders $50.01 and greater ship with free standard shipping. See our complete shipping rates and policies here.

Will The Title I Am Ordering Have A Slipcover And/Or A Poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-20 business days. Please also note that your order may ship from multiple warehouses, depending on the titles in your order.

What Currency Are Offers In?

All offers are in U.S. dollars.

Love is in the Scare '90s Remix FAQ (February 10-17, 2020)

Information regarding our Love is in the Scare '90s Remix sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, February 10 and ends at 11:59pm (Pacific Time) on Monday, February 17.

What's the offer?

Discount varies by title. Save up to 80% off on select titles (while supplies last).

What counts as a qualifying item?

Only items on the Love is in the Scare ‘90s Remix sale page (https://www.shoutfactory.com/sale/love-is-in-the-scare) are qualifying items.

Items may sell out during the run of the sale and be removed from this page. Once they have been removed from the page, they are no longer eligible for the Love is in the Scare discount.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to U.S. orders only (Canadian orders and expedited U.S. orders pay standard shipping rates).

When will my order ship?

Most orders should ship within 1-3 business days. Depending on the number of orders received during the sale, however, there may be a small number of backorders on certain items. If your order contains backorders, you should expect it to ship in full within 1-20 business days of the date your order was placed.

Can I cancel an order I placed in the sale?

We will try our best, but please note that once an order has been sent to our warehouse for shipment (in your order record, the item will appear in "processing" status), we may not be able to cancel your order.

Can I use a coupon in the sale?

No — the Love is in the Scare ‘90s Remix sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Love is in the Scare promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the “We Also Love The ‘80s” Contest?

The “We Also Love the ‘80s” Contest is open to legal residents of the United States or Canada only.

Please note that entry into the “We Also Love the ‘80s” Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

You may enter the contest here.

What's the prize for the winner of the “We Also Love The ‘80s” Contest?

The winner will receive one copy of each of the following Scream Factory releases (Blu-ray whenever available):

  • The Thing [Collector’s Edition]
  • The Fog [Collector’s Edition]
  • Child’s Play [Collector’s Edition]
  • Night of the Demons [Collector’s Edition]
  • Sleepaway Camp [Collector’s Edition]
  • Return of the Living Dead [Collector’s Edition]
  • Night of the Creeps [Collector’s Edition]
  • Creepshow [Collector’s Edition]
  • Silver Bullet [Collector’s Edition]
  • Silent Night, Deadly Night [Collector’s Edition]

What are the complete rules of the “We Also Love The ‘80s” Contest? 

“We Also Love the ‘80s” Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the “We Also Love the ‘80s” Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30-day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

March Madness Part 2 Sale FAQ (March 29-April 2, 2018)

Information regarding our annual March Madness sale.

When Does The Sale Run?

The sale starts Thursday, March 29, 2018 at 10:00 AM (Pacific time) and runs until Monday, April 2, 2018 at 12:00 AM (Pacific time).

Do I Have To Enter A Coupon Code To Get The Discount?

No – sale prices will be reflected in your cart – no coupon code is necessary.

What Items Are On Sale?

All items on the Shout site are on sale. 

What Deals Are There On Shipping?

Standard shipping rates apply. All domestic orders $50.01 and greater ship with free standard shipping. See our complete shipping rates and policies here. 

Will The Title I Am Ordering Have A Slipcover And/Or A Poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-15 business days. Please also note that your order may ship from multiple warehouses, depending on the titles in your order.

What Currency Are Offers In?

All offers are in U.S. dollars.

What Are The Prizes For The Shout! Factory March Madness Contest?

There are three prizes and will be three winners in this contest:

  • Four Free - Pick four titles you've always wanted to own! (Value not to exceed $150)
  • Take Eight - Add eight to your collection! (Value not to exceed $200)
  • Sweep Sixteen - Take down the net! Big winner, you select sixteen titles! (Value not to exceed $350)

ENTER TO WIN HERE!

What Are The Complete Shout! Factory March Madness Contest Rules?

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout! Factory March Madness Contest will Opt the entrant into Shout Select Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY – Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection – Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes – Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION – SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE’S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Shocktober 2019 FAQ (October 14-21, 2019)

Information about our annual Halloween sale (2019 edition).

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, October 14 and ends at 11:59pm (Pacific Time) on Monday, October 21.

What's the offer?

Save up to 78% off list price on all qualifying items. Discounts will vary by title.

What counts as a qualifying item?

Only items on the Shocktober sale page are qualifying items.

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale. If an item in your cart sells out before your complete checkout, it will no longer be available at the sale price, and you may see the price change in your cart.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Depending on the number of orders received during the sale, there may be backorders on certain items. Therefore, you should expect your order to ship within 1-20 business days of the date your order was placed. However, most items will be ready to ship immediately.

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Shocktober promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters. We expect to run out of some value add items during the run of the sale, and suggest ordering early if you want one of those items.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the Year of Fear Contest?

Year of Fear Contest is open to legal residents of the United States or Canada only.

Please note that entry into the Year of Fear Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

What's the prize for the winner of the Year of Fear Contest?

The winner will receive one copy of each new Scream Factory release (Blu-ray whenever available) released between November 1, 2019 and October 31, 2020. The winner will be announced on Scream Factory’s official Facebook and Twitter pages on October 21, 2020. This prize does not include any offers exclusively available on ShoutFactory.com (e.g. NECA figures, posters, etc.).

What are the complete rules of the Year of Fear Contest?

SCREAM FACTORY Shocktober Year of Fear Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Year of Fear Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30-day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

March Madness Part 1 Sale FAQ (March 22-27, 2018)

Information regarding our annual March Madness sale.

When Does The Sale Run?

The sale starts Thursday, March 22, 2018 at 10:00 AM (Pacific time) and runs until Tuesday, March 27, 2018 at 10:00 AM (Pacific time).

Do I Have To Enter A Coupon Code To Get The Discount?

No – sale prices will be reflected on product pages and in your cart – no coupon code is necessary.

What Items Are On Sale?

All items in the Roger Corman's Cult Classics line are on sale. In additon, the following titles are also on sale: The Slumber Party Massacre (Blu-ray), The Slumber Party Massacre II/The Slumber Party Massacre III (Blu-ray), The Nest (Blu-ray/DVD), Time Walker (Blu-ray). To see a complete list of our Roger Corman's Cult Classics, please visit this page.

What Deals Are There On Shipping?

Standard shipping rates apply. All domestic orders $50.01 and greater ship with free standard shipping. See our complete shipping rates and policies here.

Will The Title I Am Ordering Have A Slipcover And/Or A Poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-15 business days. Please also note that your order may ship from multiple warehouses, depending on the titles in your order.

What Currency Are Offers In?

All offers are in U.S. dollars.

What Are The Prizes For The Shout! Factory March Madness Contest?

There are three prizes and will be three winners in this contest:

  • Four Free - Pick four titles you've always wanted to own! (Value not to exceed $150)
  • Take Eight - Add eight to your collection! (Value not to exceed $200)
  • Sweep Sixteen - Take down the net! Big winner, you select sixteen titles! (Value not to exceed $350)

ENTER TO WIN HERE!

What Are The Complete Shout! Factory March Madness Contest Rules?

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout! Factory March Madness Contest will Opt the entrant into Shout Select Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY – Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection – Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes – Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION – SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE’S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Love is in the Scare 80's Remix FAQ (February 11-19, 2019)

Information regarding our Love is in the Scare 80's Remix sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, February 11 and ends at 10:00am (Pacific Time) on Tuesday, February 19.

What's the offer?

On all qualifying items save 40% off the current list price.

What counts as a qualifying item?

Only items on the Love is in the Scare ‘80s Remix sale page (https://www.shoutfactory.com/sale/love-is-in-the-scare) are qualifying items.

Items may sell out during the run of the sale and be removed from this page. Once they have been removed from the page, they are no longer eligible for the discount price.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

When will my order ship?

Most orders should ship within 1-3 business days. Depending on the number of orders received during the sale, however, there may be a small number of backorders on certain items. If your order contains backorders, you should expect it to ship in full within 1-20 business days of the date your order was placed.

Can I use a coupon in the sale?

No — the Love is in the Scare ‘80s Remix sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout it may void the Love is in the Scare promotional offer.

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards), lithographs, or posters. We expect to run out of some value add items during the run of the sale.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the “We Also Love The ‘90s” Contest?

The “We Also Love the ‘90s” Contest is open to legal residents of the United States or Canada only.

Please note that entry into the “We Also Love the ‘90s” Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

What's the prize for the winner of the “We Also Love The ‘90s” Contest?

The winner will receive one copy of each of the following Scream Factory releases (Blu-ray whenever available):

  • Candyman (Collector’s Edition)
  • Urban Legend (Collector’s Edition)
  • Sleepwalkers (Collector’s Edition)
  • Brainscan
  • Single White Female
  • The Mangler
  • Screamers
  • The Unborn
  • In the Mouth of Madness
  • Memoirs of an Invisible Man

What are the complete rules of the “We Also Love The ‘90s” Contest? 

“We Also Love the ‘90s” Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the “We Also Love the ‘90s” Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30-day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Love is in the Scare Sale FAQ (February 14-15, 2018)

Information regarding our Love is in the Scare sale.

When will the sale run?

The sale starts at 9am (Pacific Time) on Wednesday, February 14 and ends at 11:59pm (Pacific Time) on Thursday, February 15.

What is the offer?

Save 40% off list price on Scream Factory catalog titles if you spend at least $50.01.

What qualifies as a Scream Factory catalog title?

All Scream Factory titles (https://www.shoutfactory.com/collection/scream-factory) with a national street date of February 13, 2018 or earlier qualify.

What about pre-orders?

Pre-order titles do NOT qualify for the 50% off discount, sorry.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order.

What happens if I use a coupon at checkout?

If you use a coupon at checkout it will void this offer, and you will have to close your browser to see the offer again. On some computers, you may also need to clear your browser’s cache.

Will the title I am ordering have a slipcover and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

I placed an order before the sale? Can I get the Love is in the Scare discount?

Only orders placed during the Love is in the Scare sale qualify for the discount.

What currency are offers in?

All offers are in U.S. dollars

What about free shipping?

Standard shipping rates apply. If you’re shipping to a U.S. address, orders $50.01 and higher qualify for free standard shipping.

Holiday Sale (December 26-27, 2017)

Information regarding our Holiday Sale.

Rules of the Sale
 
  • Sale will start at 11:59 PM on December 25 and end at 11:59 PM on December 27 (all times Pacific).
  • Spend $50 on your order get free standard shipping. Free shipping offer applies to US orders only.
  • Spend $80 or more and get free shipping and 40% off the list price of all items in your order. (40% off offer applies in US and Canada; free shipping offer applies to US orders only).
  • Sale offer is not combinable with any other offer, including SHOUT free shipping or dollars off coupons.

Shop on ShoutFactory.com now!

Holiday Sale (December 11-12, 2017)

Information regarding our Holiday Sale.

Rules of the Sale
 
  • Sale will start at 8:15 AM on December 11 and end at 11:59 PM on December 12 (all times Pacific).
  • Spend $50 on your order get free standard shipping. Free shipping offer applies to US orders only.
  • Spend $80 or more and get free shipping and 40% off the list price of all items in your order. (40% off offer applies in US and Canada; free shipping offer applies to US orders only).
  • Sale offer is not combinable with any other offer, including SHOUT free shipping or dollars off coupons.
  • As long as a product is in stock we will ship to deliver products on or before December 22 in the continental United States.

Shop on ShoutFactory.com now!

MST3K Twitch Marathon Sale FAQ (June 26-July 3, 2017)

Information regarding our MST3K Twitch Marathon Sale.

The Offer

For the duration of the sale (6/26/2017 at 12:01am [Pacific Time] to 7/3/2017 at 11:59pm [Pacific Time] all Mystery Science Theater 3000 titles will be 45% off list price.

Frequently Asked Questions

When will the sale run?

The sale will run from Monday, June 26 at 12:01 am (Pacific Time) to Monday, July 3 at 11:59 pm (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

The sale is for 50% off all Scream Factory catalog titles – 50% off of what?

The 50% Off Discount Is Applied to List Price.

Does the 50% off discount apply to pre-orders?

No, the 50% off discount does not apply to pre-orders.

What titles are pre-orders?

Pre-Orders include all titles with a national release date after June 26, 2017.

What titles are in the Mystery Science Theater 3000 line?

Titles on this page are the ones in our MST3K line: https://www.shoutfactory.com/collection/mst3k

Can I use another discount or coupon code in addition to the MST3K sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

Is there a limit to the number of units that I can order of an individual title?

You can order up to 9 units of any individual title at one time.

Click here to return to the MST3K collections page.

Scream Factory Shocktober Sale FAQ (October 9-13, 2017)

Information regarding our Scream Factory Shocktober Sale.

When will the sale run?

The sale starts at 10am (Pacific Time) on Monday, October 9 and ends at 11:59pm (Pacific Time) on Friday, October 13.

What deals are there on shipping?

Orders for one qualifying item in the sale will ship for $4.00. Orders for 2 or more qualifying sale items will ship for free. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

What counts as a qualifying item?

Only items on the Shocktober sale page (www.shoutfactory.com/shocktober2017) are qualifying items.

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order.

Will the title I am ordering have a slipcover and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

What currency are offers in?

All offers are in U.S. dollars

Who can enter the Year of Fear Contest?

Year of Fear Contest is open to legal residents of the United States or Canada only.

Please note that entry into the Year of Fear Contest will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

What's the prize for the winner of the Year of Fear Contest?

The winner will receive one copy of each new Scream Factory release (Blu-ray whenever available) released between November 1, 2017 and October 31, 2018. The winner will be announced on Scream Factory’s official Facebook and Twitter pages on October 17, 2017.

What are the complete rules of the Year of Fear Contest? 

SCREAM FACTORY Shocktober Year of Fear Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Year of Fear Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Shout Select Ticket To Savings FAQ (September 11-15, 2017)

Information regarding our Shout Select Ticket to Savings sale.

Frequently Asked Questions

When will the sale run?

The sale will run from Monday, September 11 at 10:00 am (Pacific Time) to Friday, September 15 at 5:00pm (Pacific Time).

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

What deals are there on shipping?

Order at least one qualifying sale item and get $4.00 shipping (free shipping in U.S. only).

Order more than $50.00 in merchandise (including one qualifying sale item) and get free shipping (free shipping in U.S. only).

What items qualify for the sale?

All items on the sale page qualify for the sale.

Can I use another discount or coupon code in addition to the Shout Select sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons.

My order includes collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters – those items are only available while supplies last.

Is there a limit to the number of units that I can order of an individual title?

You can order up to 9 units of any individual title at one time.

Can anyone enter the Shout Select Ticket to Savings Contest?

The Shout Select Ticket to Savings Contest is open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Shout Select newsletter mailing and other relevant Shout Factory promotional emails.

Shout Select Ticket to Savings Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Shout Select Ticket to Savings Contest will Opt the entrant into SHOUT SELECT Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Scream Factory 5 Year Anniversary Sale FAQ (June 12-19, 2017)

Information regarding our past Scream Factory 5 year anniversary sale.

The Offer

For the duration of the sale (6/12/2017 at 8:00 am [Pacific Time] to 6/19/2017 at 10:00 am [Pacific Time]) all Scream Factory catalog titles will be 50% off list price. Orders greater than $60.00 will have free standard shipping in the United States and Canada.

Frequently Asked Questions

When will the sale run?

The sale will run from Monday, June 12, 2017 at 8:00 am (Pacific Time) to Monday, June 19 at 10:00 am (Pacific Time)

Will I have to enter a coupon code at checkout to get the sale offer?

No – discounts will be applied automatically in your cart.

What currency are offers in?

All offers are in U.S. dollars

The sale is for 50% off all Scream Factory catalog titles – 50% off of what?

The 50% Off Discount Is Applied to List Price.

Does the 50% off discount apply to pre-orders?

No, the 50% off discount does not apply to pre-orders.

What titles are pre-orders?

Pre-Orders include all titles with a national release date after June 7, 2017.

What titles are in the Scream Factory line?

Titles on this page are the ones in our Scream Factory line: https://www.shoutfactory.com/tentpoles/scream-factory

How much do I have to spend to get free shipping?

Orders greater than $60.00 to the U.S. or Canada are eligible for free standard shipping.

Can I use another discount or coupon code in addition to the Scream Factory sale offer?

No. This sale offer is not combinable with other offers, including Shout! Factory free shipping or dollars off coupons

My order includes Scream Factory collector’s editions – will they ship with posters or slipcovers (O-cards)?

Items in this sale are not guaranteed to ship with slipcovers (O Cards) or posters.

When will my order ship?

Items in this sale will ship in two waves – the first wave will ship immediately (within the next business day); the second wave will begin shipping on June 30, 2017.

Is there a limit to the number of units that I can order of an individual title?

You can order up to 9 units of any individual title at one time.

Can anyone enter the Scream Factory 5 Year Anniversary Contest?

The Scream Factory 5 Year Anniversary Contest is open to legal residents of the United States or Canada only. Please note that entry will opt the entrant into Scream Factory Newsletter mailings and other relevant Shout Factory promotional emails.

SCREAM FACTORY 5 Year Anniversary Contest Rules

NO PURCHASE IS NECESSARY. SHOUT decisions are final and binding. Entry into the Scream Factory 5 Year Anniversary Contest will Opt the entrant into SCREAM FACTORY Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants. Only one (1) winner per household.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by SHOUT Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

What are the terms and conditions of the Monthly Wishlist Winner Giveaway?

Detail about this monthly contest.

Contest Rules

NO PURCHASE IS NECESSARY. Decisions by Shout! Factory are final and binding.

ELIGIBILITY – Contests are open only to individuals who are 13 years of age or older (unless otherwise stated) and legal residents of the United States at the time of entry. An Individual may not win more than once within a 30 day period unless otherwise stated. Employees of Shout! Factory, LLC, the participating sponsors and their respective parents, subsidiaries, and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives, and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection – Winner are chosen at random from users who have recently edited or created a wishlist within the past 6 months. One winner is chosen every month.

Prizes – Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION – Shout! Factory will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining runner-up prize winners. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winners by Shout! Factory via email or via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE’S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CALIFORNIA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

Summer of Fear FAQ (July 12-19, 2019)

Information regarding our 2019 Summer of Fear sale.

When will the sale run?

The sale starts at 10:00am (Pacific Time) on Friday, July 12, 2019 and ends at 10:00am (Pacific Time) on Friday, July 19, 2019.

What items are on sale?

All items on the sale page will be discounted for the duration of the sale.

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

Will the title I am ordering have a slipcover and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

What currency are offers in?

All offers are in U.S. dollars

Do I Need To Use A Coupon To Get The Discount?

No — the discount will be applied automatically.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-30 business days.

MST3K Epic Movie Sweepstakes - Complete Contest Rules

Everything you need to know about the MST3K Epic Movie Sweepstakes.

To Celebrate Mystery Science Theater’s 30th Anniversary, Shout! Factory is giving away up to 30 Blu-rays/DVDs to one lucky winner! *

The Grand Prize winner will be announced on MST3K social channels (Facebook and Twitter) during the MST3K “Turkey Day” Marathon on 11/18!

*Winner can choose up to 30 DVDs and/or Blu-rays, to not exceed $800 at list price value.

NO PURCHASE IS NECESSARY. Shout decisions are final and binding.

Entry into the MST3K EPIC MOVIE SWEEPSTAKES will opt the entrant into the Mystery Science Theater 3000 Newsletter mailings and other relevant Shout Factory promotional emails. VOID WHERE PROHIBITED.

ELIGIBILITY - Contests are open only to individuals who are 18 years of age or older (unless otherwise stated) and legal residents of the United States or Canada at the time of entry. An Individual may not win more than once within a 30-day period unless otherwise stated. Employees of SHOUT Factory, LLC, the participating sponsors and their respective parents, subsidiaries and affiliates and each of their officers, directors, shareholders, employees, advisors, accountants, attorneys, assignees, agents, licensees, representatives and any other person or entity associated with this Contest, including their advertising and promotional agencies (collectively, “Contest Entities”), and their immediate family members (defined as parent, spouse, child, siblings and grandparents), are NOT eligible to win. By entering any Contest, entrants agree to waive any and all claims against Contest Entities for personal injury, damage or loss of any kind which may result from participation in the Contest or from the receipt, enjoyment, ownership or use of any prize.

Winner Selection - Odds of winning depend on the total number of entrants.

Prizes - Prizes are non-transferable. No cash redemption or substitution, except that Contest Entities, in their sole discretion, reserve the right to change or replace prizes at any time with prizes of greater or comparable value.

WINNER NOTIFICATION - SHOUT will attempt to notify prospective winners by email. If the prospective winner cannot be contacted within 3 days of the first attempted contact, or if eligibility requirements are not met, a prospective prize winner will be deemed ineligible, and an alternative prospective prize winner will be selected at random from the remaining entrants. This winner selection process will continue through 3 rounds of selecting alternates until a prize winner is determined. Prizes will be delivered to the winner by Shout Factory via ground shipping.

ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION AND ENFORCEABILITY OF THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO ANY CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE'S LAWS. THE INVALIDITY OR UNENFORCEABILITY OF ANY PROVISION OF THESE RULES SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION. IN THE EVENT THAT ANY PROVISION IS DETERMINED TO BE INVALID OR OTHERWISE UNENFORCEABLE OR ILLEGAL, THESE RULES SHALL OTHERWISE REMAIN IN EFFECT AND SHALL BE CONSTRUED IN ACCORDANCE WITH THEIR TERMS AS IF THE INVALID OR ILLEGAL PROVISION WERE NOT CONTAINED HEREIN. EACH PERSON WHO PARTICIPATES IN THIS CONTEST AGREES THAT THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY SUIT OR OTHER PROCEEDING ARISING OUT OF OR BASED UPON THESE OFFICIAL CONTEST RULES OR THE RIGHTS AND OBLIGATIONS OF ENTRANTS OR CONTEST ENTITIES IN CONNECTION WITH THIS CONTEST AND EACH HEREBY WAIVES ANY CLAIM THAT IS NOT SUBJECT PERSONALLY TO THE JURISDICTION OF SAID COURTS OR THAT ANY SUCH SUIT OR OTHER PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM OR IMPROPER VENUE.

It's a Wonderful Sale (December 26-31, 2018)

An FAQ covering the details of the "It's A Wonderful" Sale promotion that ran from December 26 until December 31, 2018.

When Does The Sale Run?

The sale starts Wednesday December 26, 2018 at 7am (Pacific Time) and runs until Monday December 31, 2018 at 11:59pm (Pacific Time).

What Is The Offer?

During the sale, save an extra 15% off your entire order. Offer not combinable with any other discounts or coupons, including dollars off codes. Pre-orders are excluded from the sale.

What Items Are On Sale?

All items on the Shout! Factory website are on sale, except for pre-orders.

What Qualifies As A Pre-Order?

Any title with a national street date of January 1, 2019 or later is considered a pre-order for this sale.

Do I Need To Use A Coupon To Get The Discount?

No — the discount will be applied automatically. In fact, if you use a coupon, you may inadvertently void your discount.

What Deals Are There On Shipping?

Standard shipping rates apply. All domestic orders $50.01 and greater ship with free standard shipping. See our complete shipping rates and policies here.

Will The Title I Am Ordering Have A Slipcover And/Or A Poster?

Titles in this sale are not guaranteed to ship with slipcovers (O-Cards) or posters.

When Will My Order Ship?

Orders will ship as soon as inventory is available. Please note that in a promotion like this one, our stock will go fast, so there may be a few backorders. Backorders should ship within 5-30 business days. Please also note that your order may ship from multiple warehouses, depending on the titles in your order.

What Currency Are Offers In?

All offers are in U.S. dollars.

Help! The Items In My Cart Don't Appear To Have The Discount!

During the sale for qualifying items, you will be able to see your 15% off discount on the Checkout page of the cart.

How do I enable closed captioning?

Unlike subtitles, closed captioning is enabled through your television remote, not your DVD or Blu-Ray player remote.

Please note that the closed caption signal is not compatible with HDMI -- for your TV to read captions, your player must be connected to your TV with a yellow component cable.

If you're watching your DVD on a desktop or laptop computer, VLC player can detect closed captions, which can be enabled by selecting the program's Subtitle → Subtrack menu option.

Why does this title not have subtitles or closed captions?

There can be a few reasons for this. For many older shows closed captions were available during broadcast but have since been lost. Sometimes we simply don’t have the resources available to add subtitles to our releases. We understand this is sometimes frustrating, but we do our best to note on our website which products do and do not have these features.

I’m confused – what does the Aspect Ratio on the page mean?

There are two common TV screen shapes that most folks will recognize — the squarish shape of conventional TVs, and the widescreen shape of today's HDTVs. The term used to describe TV screen shape is "aspect ratio" — conventional TVs, and some small LCD HDTVs, have a 4:3 aspect ratio; widescreen HDTVs have a 16:9 ratio.

TV shows also typically have a 4:3 or 16:9 ratio. While most new HD programming is in 16:9, a significant amount of TV broadcasts are still sent in the conventional 4:3 ratio. And it's the difference in shape between those two ratios that can result in a "pillar boxed" picture — one with black columns standing to the left and right of the image — when you watch a conventional 4:3 program on your widescreen TV.

So we have below the translation of our Aspect Ratio descriptors and how they relate to the screen (or setting) best suited for viewing:

  • 1.33:1 – Full-screen (4x3)
  • 1.77:1 & 1.78:1 – Widescreen (16x9)
  • 1.85:1 & 2.35:1 – Widescreen (wider than 16x9)

How can I tell if my DVD set is not a genuine Shout! Factory product?

1. Disc Size: The best way to tell if your set is a bootleg is to check the size of one or more of the discs. Most of our DVD releases use dual-layered DVDs, which can hold up to 8.5 gigabytes of data. Bootleggers, on the other hand, use cheaper, single-layer discs, which can only hold up to 4.7 gigabytes of data. You can determine if your discs are single or dual-layered by checking their size in a DVD-ROM drive.

2. Price: If you see a seller offering one of our box sets for dramatically less than it is available for purchase on our website and from authorized retailers (such as Amazon, Best Buy, Costco, Wal-Mart, etc.), chances are good that it is a bootleg. In short, if the price for a “brand-new set” seems too good to be true, it probably is.

3. Missing Booklets: For box sets that contain booklets, bootleggers will sometimes leave out the booklet. If a seller tries to tell you that their inventory was missing the booklet, it is very likely that they did not purchase what they are selling to you from a legitimate source.

4. Inability to Replace Defective Parts: If the seller where you purchased the set is unable to help you with replacement parts, they may be an illegal seller. An authorized retailer will have access to the supplier (us) and be able to procure the appropriate replacements.

5. Playback Issues: Because counterfeit discs are highly-compressed and not professionally authored, they often have major playback issues. Episodes will skip or cut out, and some discs may be completely unreadable. If you purchase a box set and find that several discs have major playback issues, chances are good that you have purchased a bootleg.

6. Poor Video and Audio Quality: Because the disc content has been compressed from a dual-layered source to a single-layered disc, bootlegs of our sets often have terrible picture and audio quality, even when they play perfectly well on your equipment.

7. Region Coding: Counterfeits of our DVDs and Blu-rays are often region-free discs (discs that play anywhere in the world). Most of our actual releases are Region 1/A locked, due to the fact that we almost always do not have the legal right to sell our products outside of North America.

How could my brand-new and factory sealed set be a bootleg?

Bootleggers have gotten quite sophisticated – not only do they shrink-wrap their products, but they often go so far as to reproduce our marketing stickers on the outside of the packaging. Shrink-wrap and a marketing sticker do not ensure that the set you have purchased is official.

I inadvertently ordered a bootleg of one of your sets – how do I get my money back?

Contact your credit card company or PayPal – do NOT contact the website or seller that sold you the DVDs. Your credit card company is there to protect you from fraud, and if you report a bootlegger, your credit card company will open an investigation which will most likely result in a refund. If a credit card company receives enough complaints, a seller’s credit card processing abilities can be revoked.

Most credit card companies will give you 90 days from the time of the order to dispute the charges; PayPal will give you 45 days.

How do the sales of bootlegs affect Shout! Factory?

Every time a bootleg of one of our releases is sold, it means the loss of a potential sale of an authorized set. Lost sales may prevent us from releasing other great shows and movies in the future. The sales of bootlegs also mean the loss of compensation to all the people and companies who contribute to, create, publicize, and support the entertainment product we bring to you.

What can I do to help shut down these illegal sellers?

If you’re in the United States, you should report any offending sellers to the MPAA (Motion Picture Association of America) by sending an email to this email address: hotline@mpaa.org. You can also file a report with the Better Business Bureau® (https://www.bbb.org/).

If you’ve made a purchase on the Amazon Marketplace, please email your order ID and the seller’s information to us at info@shoutfactory.com, and we will work with Amazon to have the offending seller account suspended. If you’ve made a purchase on eBay, we ask that you please report the seller to eBay using the “report item” option on the auction page and leave the seller negative feedback indicating that they sold you a fraudulent item. If you provide us with the seller’s information, we can also report the fraudulent item to eBay.