Shocktober 2024 FAQs

Information about our annual Halloween sale, this year celebrating the many decades of horror film.

 

When does the sale start and end?

The sale starts at 12:01 a.m. (Pacific Time) on Friday, October 4, 2024, and ends at 11:59 p.m. (Pacific Time) on Friday, October 17, 2024.

 

What’s this I’m hearing about a FREE gift?

If your cart value during the sale exceeds $49.99, you will receive a free one-month subscription to ShoutTV.

If your cart value during the sale exceeds $99.99, you will receive a prompt in your cart to select one of two gift with purchase options:

• A Scream Factory VHS magnet
• A 15% discount on a future purchase (cannot be used during the Shocktober sale). Coupon redemption valid from October 18 - December 1, 2024. 

If you would like more than one magnet, you will have to place separate qualifying orders.

 

How does the 15% off coupon work?

The 15% off promotion is redeemable October 18 – December 1, 2024. Only one coupon valid per email address. Not valid on new & upcoming releases. You will receive a unique code via email on October 18th. To use, add qualifying merchandise to your cart. At checkout, enter your unique, single-use offer code. The cost of your purchase will be adjusted after offer code is applied. 

 

What's the discount in the sale this year?

The average discount this year is 47% off MSRP – but titles are priced individually, with discounts ranging from 21% off to 67% off.

 

What counts as a qualifying sale item?

Only items listed on the Shocktober sale page (link) will qualify for the discount (over 500 Scream Factory releases will be on sale).

Please note that offers will only be available while supplies last. Some titles may be removed from the Shocktober sale page before the end of the sale if our inventory allotment for the sale is depleted.

(Also note that there may be some Blu-ray versions of movies on sale this year, which have associated 4K UHD/Blu-ray versions that will not be on sale.)

 

Why didn’t I get the sale price on something that was on sale?

If an item in your cart sells out before you complete checkout, it will no longer be available at the sale price. If this happens, the item may disappear from your cart, or the price may change before checkout is completed. In other words, having an item in your cart does not guarantee that you will receive the sale price—your selections will only be guaranteed upon completion of checkout.

 

What deals are there on shipping?

Orders over $50.00 qualify for free standard shipping. Free and reduced shipping offers apply to US orders only (Canadian orders pay standard shipping rates).

 

When will my order ship?

Depending on the number of orders received during the sale, it may take our warehouse several weeks to fulfill all orders that have been placed. We’ll have a better estimate regarding shipping times once the sale has concluded and we have every order in our system. Once the sale has concluded, we will send regular email updates regarding order fulfilment until we have shipped every sale order. Please note that we are hiring extra staff and will be working overtime to get orders shipped as quickly as possible this year.

Due to item availability, your order may ship from multiple warehouses in multiple packages. You will receive a separate tracking number via email for each package that ships to you.

 

Can I cancel an order placed in the sale?

Once your order is sent to the warehouse for processing, we may not be able to cancel it. However, please email us at info@shoutfactory.com and we will do our best to accommodate any cancellation requests.

 

How will my order ship?

For orders shipping in the United States, please note that your order may ship via media mail or via FedEx Ground (how it ultimately ships will depend on the weight of the package and your shipping address).

 

Can I use a coupon in the sale?

No — the Shocktober sale is not combinable with any other offers, including coupons for free shipping or dollars off your order. If you enter a coupon at checkout, it may void the Shocktober promotional offer.

 

Will the title I am ordering have a slipcover, lithograph, and/or a poster?

Titles in this sale are not guaranteed to ship with slipcovers (o-cards), lithographs, or posters. We expect to run out of several exclusive items during the run of the sale and suggest ordering early if you want to receive one of those items.

 

What currency are offers in?

All offers are in U.S. dollars. To see offers in Canadian dollars, click the icon at the top right of your screen on desktop and select “Canada (CAD $)” from the resultant drop-down menu.

 

What contests are being offered this year?

We are offering four different giveaways this year, all of which will run concurrently through the length of the sale. Prizes include steelbooks, DVDs, stickers, pins, and more. Please visit the individual giveaway pages for more details, including complete contest rules.